Last updated: February 2021

Haphazard Services Ltd provides the website located at vesselapp.io and the productivity and business support mobile device application, VESSEL.

Introduction

This Data Protection Privacy Policy sets out to explain how we wish to handle the personal data of our customers, suppliers and other 3rd Parties.

This policy applies to all the personal data we process regardless of how it was captured whether by electronic means, paper records, in person or via social media and how that data is stored or whether it relates to past or present customers, supplier contacts, shareholders, website users or any other Data Subject.

We are 100% committed to protecting your personal information and shall always be transparent with you about how we intend using your details. This document outlines how we do this, and regardless of the personal data we hold we shall process it in full accordance with EU General Data Protection Regulation GDPR and the UK Data Protection Act 2018. We will be open about what information we collect, why we need it and how we intend to use it. This document explains how we obtain, collect, process and store information about you, and if we share it with any 3rd parties. Haphazard Services Limited is a company. Registered in England & Wales No. 9965206 Full business contact details are available at the end of this document.

Haphazard Services Ltd has core beliefs regarding your data:

• We will never sell, rent, distribute or make public your personal data.
• Data should only be collected and processed when necessary.
• We have duty of care to hold this data safe.
• The rights of the data subject remain lawful, fair and transparent.

Who is responsible for managing my information?

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently within applicable privacy and data protection laws and the terms of the Privacy Policy.

On what basis do we process your information?

We collect your personal data directly from our website, via email and telephone. We maintain records of customer contact, which falls under lawful basis of legitimate interest (GDPR Article 6(f)) and under the lawful basis of being necessary for the performance of a contract (GDPR Article 6(b)).

Personal data is processed entirely for the legitimate interest of maintaining contact between us and you (our customer, or potential customer) to deliver our service and fulfil any contracts, which exist between us. We do not process any special category data within the meaning of GDPR.

What information do we collect?

Personal and sensitive data is required to enable us to provide our services to our clients. We will obtain your name, company and contact details and the details of any colleagues with whom we may need to communicate. For detailed information on cookies that we use or purpose for which we use them, see our Cookies Policy.

How do we use and store your information?

• By using the Email links, the data you input will not be stored but will be collected and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the Internet. The email content is then decrypted by our local computers and devices and then stored on our CRM system.
• Under 16’s must obtain parental consent before interacting with our website.

Your data is stored on our secure servers, hosted by Digital Ocean.

Do we ever share personal data?

No, we do not routinely share any personal data, and would only do so under a legitimate request from a law enforcement agency.

We may also disclose your personal information to 3rd parties in the event we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

When can we contact you in the future?

We would like to send you information about our own products and services, as well as those of selected 3rd parties. We may do this by post, telephone, email or SMS unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow 3rd parties to contact you by email.

How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or inappropriate.

Does this policy apply to linked websites?

Our website contains links to other websites. If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. You should refer to these policies before providing your data. This privacy policy only applies to this website.

How do we update this privacy policy?

This privacy policy was last updated on 10th February 2021. It is reviewed on a regular basis and may be changed to align with any regulatory, legislation or company changes.

What happens if there is a data breach?

As per the GDPR regulations all data breaches will be reported to the ICO within 72 hours. This includes those of 3rd parties where it is apparent personal data stored, has been compromised.

Who can we contact with a query about this policy or how our data is processed?

Please contact:

• By email: help@vesselapp.io
• Write to us at Haphazard Services Ltd, 55 Loudoun, London, NW8 0DL
• Data Protection Officer’s email address is help@vesselapp.io

How can we make a complaint?

You can contact us at the above address, alternatively the supervisory authority in the UK for data protection matters is the Information Commissioner (ICO) www.ico.org.uk.

Last updated: 15th February 2024

Haphazard Services Ltd (“us”, “we”, or “our”) use cookies on VESSELapp.io (the “Service”). Under the new GDPR and Data Protection Act 2018, we will ask for your specific consent to use cookies when you visit the Service.

This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless specific consent is provided by the end user. Aggregate cookie and tracking information will not be shared with any third parties.

Our Cookies Policy explains what cookies are, how we use them, how third parties we may partner with may use cookies on the Service, and your choices regarding cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by the website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. It ensures that only you have access to The Service.

Some cookies are deleted when you log out or close your browser. These are known as “session” cookies. Others remain on your device until they expire, or you delete them from your cache. These are known as “persistent” cookies and enable us to remember things about you as a returning visitor. This ensures the content you choose is always available to you on the app. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

How Haphazard Services Ltd uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies (and sometimes other similar technologies) to:

• Monitor your use on our website and gather analytics to help us improve your browsing experience.
• Remember your preferences to personalise your visit.
• Personalise our website and display information relevant to you.
• Help us improve the usability of our website.

Cookies used on this website:

We use session and persistent cookies on the Service; and use essential cookies to authenticate users and prevent fraudulent use of user accounts to run the Service.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, we have made every effort to ensure that your enjoyment use of the service is not affected, should you not consent to the use of cookies, however, if you delete cookies or refuse to give consent of the use of them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

If you should have any questions about our use of cookies on our service, please contact our Data Protection Officer on qw@haphazardservices.com