Frequently Asked Questions

VESSEL is a field & office management app that puts you in control of the language you (& your team) use. It enables one individual or team to hold proprietary jargon eg. INITIALs, Acronyms, Mnemonics, Slang or other terminology in-self curated directories on phone (or tablet soon), so that your language is always available, on or off-line. Language is a living entity, ever changing! VESSEL offers a new dimension in glossaries. The app is Free of Charge or use the login details supplied by your company if applicable. VESSEL always at the touch of a button. No Ads. No Pop-ups

VESSEL app is FREE to download from Apple Appstore or GooglePlay. When you open the app on your phone you should find several FREE sample BATCHs. This is indicated by the word bitesize in the title. These samples show you how VESSEL might be used

The definition of a VESSEL is a hollow utensil such as a cup, basket or bucket. All these are used for holding liquids and other items, it is also one name for a ship. This VESSEL carries Jargon!

Yes, you can search (locally) in the BATCH you have open, globally within all your BATCHs. You can scroll, open any term in that BATCH or swap to other BATCHs that you currently hold on your phone. When you next have a signal, just tap Refresh Data in the MENU, and update your content. 

NB. you will not be able to follow links until your phone is within range of a signal

SETs are the building blocks of a BATCH. VESSEL app doesn't store just the straight translation of a given term. It includes much more to help give context:

1. CATEGORY - sector, discipline etc where a meaning applies. If you made a global search there may be more than one interpretation 
2. Term - item of jargon, Mnemonic
3. Meaning - the meaning that applies within this category 
4. Expanded description, and finally…
5. Link off app to a recommended helpful source.

So 5 useful pieces of information, not just one! No Ads. No Pop-ups. All BATCHs are constructed from many SETs. This structure facilitates faster searches 

How to report errors or concerns you may have with an item on VESSEL. This may be due to it being incorrect or worse, because it's inappropriate. DON'T HESITATE email help@vesselapp.io and someone from VESSEL will answer you as soon as possible

Some BATCHs hold confidential content, therefore access to them may be controlled. The permission for access is not a VESSEL decision but resides with the group or company you are part of. If you find there's a delay getting the BATCH you downloaded, be patient permission is coming. But always check you have Refreshed Data as this would also hold up a BATCH

This formatting, or architecture within the app, aides speed up searches. Whether within one BATCH or all BATCHs. A global search includes all BATCHs and all content currently on your app. This search may display more than one use for the given term you searched. Helpfully the app identifies in which CATEGORY or sector each answer is located

Often language we use day to day is becoming more shorthand than a clear explanation. Texting is naturally cryptic. Webinars employ INITIALs, plus we've often forgotten the correct meaning of words and terms we use anyway. Language shifts naturally slightly with time and the person who uses it. Thus I consider language to be organic. Groups tend to keep their jargon special to just themselves. VESSEL can hold your jargon plus a myriad of other useful data should you need it to hand - all this available at the tap of a button. 

Next time you're in a Team's meet, try to remember a new acronym or set of INITIALs while trying to keep up with the general discussion, that's when VESSEL is great!  VESSEL was designed to help support mixed discipline teams who work together to deliver large projects by supplying them a digital crib. This empowers you by making it simple to check the meanings without getting left behind in the conversation

My advice is:

1. visit Vesselapp.io on your internet browser
2. Choose whichever version iOS or Android and Download to your device
3. Input your email and choice of password
4. That's it! Inside your new app you'll find several Free bitesize BATCHs, samples to help guide how you might use VESSEL going forward. 
5. Also those same Login details offer you access to the VESSEL web portal where you can build new, manage existing BATCHs or other aspects of the app. Enjoy VESSEL

You can view or amend BATCHs in BATCH Management. This is the first title in your private area in VESSEL web portal. Using your unique login details navigate to this area. All new BATCHs that you build yourself, buy from the Shop or those gifted to you FOC are stored in this section of the web portal. The tools you need to create or amend BATCHs are available here. 

• TAP Download CSV Template to send the template to your own computer desktop if you want a little more freedom to build your content
• Tap Build BATCH is you wish to build your content straight to your library. If you ever decide you wish to continue on your computer Tap download CSV will send your BATCH to your downloads folder if linked.
• Edit your BATCH online
• Delete an old or unused BATCH
• Once you have completed building your new BATCH on your computer, open your web portal > BATCH management - TAP Upload your BATCH CSV - make it live in Edit BATCH by ticking the box. Open the app on your phone Tap ReFresh data in the Menu

Searching publicly for the meanings of proprietary language may alert malign groups to your activity, which may compromise company security, and even make the company a target. Algorithms track usage or trends. VESSEL offers a closed system to hold Acronyms, Mnemonics, INITIALs or any terms specific to your work

A BATCH on VESSEL app refers to any dataset or group of content which has been curated expressly for a specific subject. This may be to inform your group. The work you do for your company may be improved by having terminology available at the tap of button. Having those proprietary meanings of mnemonics or acronyms that are in daily use makes keeping up with webinars or virtual meetings that much easier.

VESSEL provides you a simple personal crib to translate jargon, acronyms or INITIALs. It contributes to improving consistency of the language within a closed group or team. The truist meaning of any word is that held by the speaker/author - each of us always believe we are right!

BATCHs are how the content you upload is formatted for VESSEL. This formatting ensures your information is quick to search, and finds your answer or answers easily. Each BATCH is constructed of many SETs. VESSEL app doesn't hold just a simple translation like a glossary, but the Sector - Term - Meaning - full Description and finally a link off app.

Jargon has become ingrained in our daily lives, with remote or flexi-hour working, on cloud-based collaborations like Teams, SLACK or similar platforms. Home too has been effected via social media and other leisure activities. Jargon encompasses acronyms, terms or expressions and INITIALs used by a profession, group or sector that is difficult for those not conversant with it, to understand. It’s tribal, meaning that each subset in a group or organisation may over time create their own individual vernacular, strengthening the group’s bond. This is often the case within sectors including government, construction, business or other large organisations

After you make changes or add new content to existing BATCHs, at the end of each addition or change you must TAP the Upload button to confirm it. Once that's done the next time you open VESSEL app on your device simply head to the MENU and TAP Refresh Data. All new items, changes to existing content, or new additions will be visible in the relevant BATCH

If you are using a BATCH and you have specialist knowledge of the subject you may wish to contest a meaning for content we've prepared. You may think it wrong or inappropriate. In this situation please email help@vesselapp.io outlining your query, and we shall reflect and reply soon as we can

A BATCH may hold specialised or confidential content, and access to the BATCH may therefore be controlled by the account holder. Your request to access may have been relayed to your team leader, or account holder, to confirm access

Various BATCHs are available to buy via The Shop, a fee is indicated adjacent to each item, or the BATCH may be FOC. Check carefully. Fees are auto-repeating monthly. Some BATCHs in the shop may also require permission for you to have access. Check the BATCH information to see if you think you will be permitted, or check with your team leader before paying

Build Your Own! Collecting "language" that you define as jargon is empowering because we each take it personally. When you curate of course you also refine and learn too. Either use the tools and templates available in BATCH Management to build or amend a BATCH, or download the blank CSV to your computer and build offline. Building BATCHs of your own can be a fun and rewarding activity.

Building your own BATCH is so simple. TAP "Download CSV Template" open the blank file, add your jargon aligning your data to the titles in the template. My experience building BATCHs suggests that you don't copy and paste large amounts of text from external sources straight into the CSV. as this often delivers numerous faults amongst the text and may cause problems. Steady and slow is best

Your login details give you access to a web portal where you can manage the BATCHs you currently have on your app. You could add more BATCHs, view - add/amend or delete SETs and upload any changes to your app. You can upload free items or buy BATCHs created by others in the Shop.

Via the web portal you have free access to use the tools in BATCH Management section to make changes large or small or to build a whole BATCH. I recommend using the web portal to make those small changes like punctuation or a missing letter as it is quick and easy. When your='re done remember to TAP Upload

You can buy a BATCH in the Shop and upload it to your app. This purchase will incur a monthly recurring fee. Why do this? The Shop holds several BATCHs that have been collated by others. Collecting and writing content is both arduous and takes a long time so you might prefer to buy it instead of creating it yourself. You can always change or amend the content if you disagree with any meanings